Frequently Asked Questions

Choose your course, select monthly or annual billing, and complete a short registration form. You'll get instant access to your learning portal and can start studying straight away — no waiting for a start date.

It depends on the course. Access to Higher Education Diplomas require no formal entry qualifications — they're designed as an alternative route to university. Functional Skills courses are open to everyone. Some Level 3 and Level 5 professional qualifications may have specific entry requirements, which are listed on each course page.

Immediately. There are no fixed start dates — you enrol and begin at any time. Study at your own pace, on your own schedule.

Functional Skills and GCSEs start from £39.99/month. Professional qualifications (Teaching Assistant, Early Years, Adult Care) from £49.99/month. Access to Higher Education Diplomas are £69.99/month. Annual plans save approximately 15%. All materials are included — there's nothing extra to buy.

No. The price you see is the price you pay. Course materials, instant study support, assessment fees, and tutor support are all included. No registration fees, no admin charges, no exam fees on top.

Yes, cancel anytime — no lock-in contracts and no penalties. You can also pause your subscription for up to 3 months if life gets in the way. Your progress is saved and waiting for you when you return.

The NHS Learning Support Fund (LSF) provides up to £5,000 per year to help cover the cost of pre-registration healthcare courses, including Access to HE Diplomas in Nursing and Midwifery. If you're planning to study nursing or midwifery at university, this funding could cover your entire course fee. We help eligible students through the application process. Learn more about the NHS LSF.

Yes. All courses are delivered through nationally recognised awarding organisations. Access to HE Diplomas are validated by the QAA (Quality Assurance Agency for Higher Education), and professional qualifications are regulated by Ofqual. Your qualification will be recognised by universities and employers across the UK.

Yes. The Access to HE Diploma is a nationally recognised qualification accepted by universities across the UK, including for competitive courses like nursing, midwifery, and social work. It was specifically designed as a route into higher education for adult learners.

Functional Skills courses typically take 3–6 months. Professional qualifications (Level 3 and Level 5) take 6–12 months. Access to Higher Education Diplomas take around 12 months. You study at your own pace, so it may be faster or slower depending on your schedule.

Our intelligent study assistant is available 24/7 to answer questions, explain concepts, quiz you on your learning, and provide instant feedback on practice assessments. It adapts to your level and learning style. You also have access to human tutors for more complex support — AI enhances your learning, it doesn't replace human guidance.

Most students study 8–15 hours per week, but it's flexible. Our courses are designed to fit around work, family, and life commitments. You choose when and where you study — early mornings, lunch breaks, evenings, weekends. There's no timetable to follow.

Yes. Our learning platform is fully responsive and works on phones, tablets, laptops, and desktops. Study on the bus, during your lunch break, or at home — your progress syncs across all devices.

You're never alone. Use the intelligent study assistant for instant help at any time, or reach out to our human support team during business hours. If life gets in the way, you can pause your subscription for up to 3 months. We're here to help you succeed, not to penalise you for being human.